Privacy policy

SRXV Consultants ("we," "our," or "us") values your privacy and is committed to protecting the personal and professional information of providers, collaborators, and users of our services, including work conducted on behalf of LVS. This Privacy Policy explains how we collect, use, disclose, and protect your information. By engaging with SRXV Consultants, you agree to the terms outlined in this policy.

1. Information We Collect

1.1 Personal Information:

We may collect personal information directly from you, including but not limited to:

  • Full name
  • Contact information (email, phone number, address)
  • Professional credentials and licensing details
  • Payment information

1.2 Usage Information:

We may collect non-personal information about your interactions with our services, including:

  • Device information (e.g., IP address, browser type, operating system)
  • Usage data (e.g., pages visited, time spent on the platform)

1.3 Patient Information:

If applicable, and in compliance with HIPAA regulations, we may process patient information solely for the purpose of facilitating services on behalf of the provider. This includes:

  • Patient names
  • Medical records
  • Appointment and consultation details

2. How We Use Your Information

2.1 Service Delivery:

  • To provide administrative and operational support services.
  • To process payments and manage financial records.
  • To facilitate communications between providers and patients.

2.2 Compliance and Security:

  • To ensure compliance with applicable laws and regulations, including HIPAA.
  • To maintain secure storage and transmission of sensitive data.

2.3 Improvement and Analytics:

  • To improve the quality and functionality of our services.
  • To analyze usage trends and optimize platform performance.

3. Sharing of Information

3.1 With Third Parties:

We may share your information with trusted third parties, such as:

  • Payment processors
  • Telemedicine platforms (e.g., HIPAA-compliant platforms used for consultations)
  • Legal or regulatory authorities, if required by law

3.2 With Patients:

We may share relevant provider information (e.g., name, credentials) with patients as part of service facilitation.

3.3 Data Protection Agreements:

All third parties who process data on our behalf are required to adhere to strict confidentiality and data protection agreements.

4. Data Retention

We retain personal and professional information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy.
  • Comply with legal, regulatory, or contractual obligations.

Patient information will be retained in compliance with HIPAA requirements and applicable state laws.

5. Your Rights

You have the right to:

  • Access, correct, or update your personal information.
  • Request the deletion of your information, subject to legal or contractual obligations.
  • Withdraw consent for data processing, where applicable.

To exercise these rights, please contact us at enroll@srxvinc.com.

6. Data Security

We implement industry-standard measures to protect your information, including:

  • Encryption of sensitive data during transmission.
  • Secure storage solutions for personal and patient information.
  • Regular security assessments and updates.

However, no system can guarantee absolute security. By using our services, you acknowledge and accept the inherent risks.

7. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their policies before sharing your information.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Significant changes will be communicated via email or through our platform. Continued use of our services after updates constitutes acceptance of the revised policy.

9. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us:

SRXV Consultants
Email: enroll@srxvinc.com
Phone: 702.927.7751

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

By engaging with SRXV Consultants, you acknowledge that you have read, understood, and agreed to this Privacy Policy.